Multibanco

Multibanco Casinos

Multibanco casinos let players in Portugal deposit using Multibanco references or online banking instead of cards or e-wallets. On this page we explain how Multibanco deposits work, typical limits and fees, payout options, timings and key safety tips before you use this local bank method at online casinos.

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Multibanco Casinos: Player Guide to Deposits, Limits, Fees & Safety

Table of Contents

1) What Is Multibanco at Online Casinos?

Multibanco is Portugal’s interbank network that connects banks, ATMs and online payments. At online casinos, Multibanco is used mainly as a local deposit method: the casino or payment provider gives you a reference, and you pay it via ATM, home banking or mobile banking.

Instead of entering card details into the casino, you approve the payment on your bank side. This is attractive for players who prefer to keep gambling transactions separated from daily card use or who are more comfortable with local payment screens.

ℹ️ Tip Multibanco is usually deposit-only. Before using it, check which withdrawal methods the casino offers for Portuguese players (for example, SEPA bank transfer or an e-wallet) so you know in advance how you’ll cash out.

2) Pros & Cons Table

Pros Cons
Familiar local method for players with Portuguese bank accounts. Generally deposit-only; withdrawals usually go by regular bank transfer or other methods.
No need to type card data directly into the casino cashier. Availability mostly limited to Portugal and Portuguese banks.
Payments initiated via ATM or online banking, which many players already trust and use. Deposits are not always instant – funds appear after your bank processes the reference.
Can help some players separate gambling transactions from everyday cards or e-wallets. If you lose the payment reference or pay the wrong one, tracing the money can take time.

3) How to Deposit with Multibanco (Step-by-Step)

  1. Log in to your casino account and go to the Cashier / Deposit section.
  2. Select Multibanco as your payment method. At some sites it appears under “local bank methods” for Portugal.
  3. Enter the amount you want to deposit, respecting the casino’s minimum and maximum limits.
  4. The cashier generates a Multibanco reference (entity and reference numbers, and the amount).
  5. Open your Portuguese bank’s home banking, mobile app or go to a Multibanco ATM.
  6. Choose the option to pay a Multibanco reference, enter the details exactly as shown and confirm the payment.
  7. Once your bank processes the reference, the casino is notified and your casino balance is updated.

Some casinos credit Multibanco deposits only after full confirmation. This can be quick but is not always instant like card or e-wallet payments, so allow a little buffer time.

4) Multibanco Limits & Typical Use Cases

Limits for Multibanco depend on the casino, the payment provider and your bank. It’s usually designed for small-to-medium deposits rather than very high-roller play.

Item Typical Range Notes
Minimum Multibanco deposit Around €10–€20 Exact minimum shown in the cashier; micro-deposits are often not supported.
Maximum per transaction Roughly €500–€2,000 Larger amounts may require multiple references or a different method (such as bank transfer).
Daily / monthly caps Set by casino, provider and your bank Responsible-gambling and bank risk rules can reduce limits over time, especially if spending trends increase.
✅ Good to know Multibanco is often best for controlled, local play – regular-sized deposits from a Portuguese bank account. If you plan very large deposits or frequent cashouts, it’s smart to add a second method (such as bank transfer or an e-wallet) for withdrawals and higher limits.

5) Fees & Processing Times

⚠️ Heads-up Many casinos advertise no fees for Multibanco deposits, but your bank may still charge small service fees or include them in your overall account pricing. Always check your bank statement regularly so you know what each transaction really costs.
Action Speed Casino Fees Bank / Provider Fees
Multibanco deposit Usually within minutes after you pay the reference; in some cases up to a few hours. Often free; any fee should be clearly shown in the cashier. Typically low or included in bank account fee; check your price list and statements.
Withdrawal via bank transfer (after Multibanco deposits) Around 1–3 business days after approval, depending on bank and SEPA schedules. Some casinos cover one or more free bank withdrawals per month; others charge a small fixed fee. SEPA transfers in EUR are often free or low-cost inside the EU/EEA, but conditions vary by bank.

6) How Withdrawals Work with Multibanco Casinos

Most casinos that accept Multibanco for deposits do not withdraw back via Multibanco itself. Instead, they pay winnings by:

  • SEPA bank transfer to your verified Portuguese or EU bank account; or
  • E-wallet payouts if you have a verified wallet linked to your casino account.

Because of anti-money-laundering (AML) rules, casinos still try to send money back to a source that can be clearly connected to you (bank account or named wallet). Expect full KYC checks before your first withdrawal.

7) Bonuses & Multibanco (Eligibility Rules)

Multibanco is often treated like a regular bank method for bonus purposes, but conditions are always casino-specific. Some brands accept Multibanco for welcome offers, while others prefer cards or e-wallets.

Bonus Type Multibanco Eligible? Typical Requirement Heads-up
Welcome bonus Sometimes yes First deposit via Multibanco meets the minimum and any opt-in requirements. Always read the “Excluded Payment Methods” section – if Multibanco is excluded, you may need to use another method for the first deposit.
Reload / cashback Usually allowed Qualifying Multibanco deposits during the promotion period. Standard wagering, game contribution and max-bet rules still apply, regardless of payment method.

8) Security, Local Rules & Responsible Gambling

Multibanco itself is built on Portugal’s banking infrastructure and uses your bank’s security. However, the overall safety of your gambling payments depends on both the casino and your own habits.

  • Play only at licensed casinos that clearly list their regulator, terms and responsible-gambling tools.
  • Access your online banking or Multibanco app only via official channels, not links in random emails or messages.
  • Keep your ATM and online banking credentials private – never share PINs, one-time codes or access tokens with anyone.
  • Set deposit and loss limits in your casino account and stick to them. Treat gambling as entertainment, not a way to fix money problems.
⛔ Security warning If someone contacts you claiming to be from your bank or casino and asks you to pay a Multibanco reference to a “personal” or unknown entity, or to share SMS codes, treat it as a scam. Hang up, contact your bank or the casino via their official channels and do not complete the payment.

9) Troubleshooting Common Multibanco Issues

Issue Likely Cause Quick Fix
Deposit not showing after you pay the Multibanco reference Delay between your bank, the payment provider and the casino wallet. Wait 30–60 minutes and refresh the casino balance. If still missing, contact support with the reference, amount, time and proof of payment.
Reference expired or invalid Multibanco references are time-limited or tied to a specific amount. Generate a new reference in the cashier and use it promptly. Do not try to reuse old references from screenshots.
Withdrawal request refused KYC not completed, bonus terms unmet or bank details not verified. Check your verification status and bonus history, then ask support exactly what is needed to approve the payout.
ℹ️ Keep evidence For every Multibanco payment, keep the reference, receipt, bank statement line and screenshots from your casino cashier. These documents are essential if you need your bank, the payment provider or the casino to trace missing funds.

10) FAQ (Player Questions)

Is Multibanco safe to use for casino deposits?

Multibanco uses your bank’s infrastructure and security, which is generally robust. The key is to combine it with a licensed casino, secure access to your online banking and sensible limits so you never deposit more than you can afford to lose.

Are Multibanco deposits instant?

They can be fast, but they are not always instant like card or e-wallet payments. Your casino balance is updated after the reference is processed. This can take from a few minutes to longer during busy times or if there are delays between systems.

Can I withdraw back to Multibanco?

Usually not. In most cases, Multibanco is deposit-only. Casinos typically pay withdrawals by SEPA bank transfer or e-wallets to a method that can be clearly verified as yours.

Do Multibanco deposits qualify for welcome bonuses?

This depends on the casino. Some include Multibanco as a normal bank method for bonuses; others exclude it. Always read the bonus terms and check the list of excluded payment methods before you deposit.

What should I do if my Multibanco deposit doesn’t arrive?

First, confirm in your bank that the reference was paid and note the exact time and amount. Then contact the casino with the reference, receipt and your account details. With this evidence, support can ask the provider to track the payment on their side.


Age restriction: This content is intended only for readers of legal gambling age in their jurisdiction (usually 18+ or 21+). Always check the laws where you live before playing.

Legal disclaimer: Informational and educational content only – not legal, financial, tax, or professional advice. Availability of casinos, bonuses, and payment methods depends on your jurisdiction and provider policies. By using gambling services you agree to their terms and your local laws. We make no guarantees of accuracy or availability and accept no liability for losses incurred.

Last updated: 19 November 2025

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Rado Jovanovski

CMO & Content Team Lead

For over 9 years, I've worked in the iGaming industry, but my real passion has always been as a player. I started CasinosClub because I saw a huge gap between what players need and what most review sites offer. My job is to oversee every review, manage our testing process, and ensure that every piece of advice we give is honest, accurate, and puts the player first. When I'm not analyzing a casino's terms and conditions, you can usually find me testing out the latest slot releases.

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