Privacy Policy
At CasinosClub.com, we value your privacy just as much as you do, and we have developed this Privacy Policy to ensure your peace of mind. This Privacy Policy (the “Privacy Policy”), along with the General Terms and Conditions of the Site, outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Last update 12.19.2024
Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. By visiting our Site, you are accepting and consenting to the practices described in this Privacy Policy.
You may contact the data controller for any questions related to the way we use your personal data at [email protected]
1. What data we collect about you
Personal data, or personal information, refers to any information about an individual that can be used to identify that person. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:
- Identity Data includes first name, last name, or similar identifier.
- Contact Data includes email address and telephone numbers.
- Marketing and Communications Data includes your preferences for receiving marketing from us and our third parties, your communication preferences, and any correspondence we had with you. This category also includes content you submit, such as posts, comments, personal preferences, opinions, complaints, and chats.
- Technical Data includes the Internet protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, your internet service provider (ISP), device information, location data, operating system and platform, header of your requests, and other online identifiers.
- Usage Data includes information about how you use our Website, including full Uniform Resource Locators (URL) and page interaction data.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law, as it will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data in accordance with this Privacy Policy.
We do not collect any information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data.
2. How is your personal data collected?
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your Identity Data, Contact Data, and Profile Data when you:
- Register on our website
- Subscribe to our newsletter
- Contact us
- Participate in any promotions
- Submit content, such as posts, comments, personal preferences, opinions, complaints, and chats
- Automated technologies or interactions: As you interact with our Website, we automatically collect Technical Data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies. The Site runs targeted advertisements based on your personal information, which is recorded through your interactions with the Site or collected by analytics platforms we use. To learn more, please visit our Cookie policy.
- Third parties or publicly available sources: We may partner with third parties (such as content providers and analytics companies like Google Analytics) to help us improve our services and understand how you interact with the Website. These companies may collect information from you automatically during your visit. For more information, please visit our Cookie policy.
3. How is your personal information used?
We will only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
Please note that we may process your personal data without your knowledge in the limited situations where this is required or permitted by law.
| Purpose/Activity | Category of Data | Lawful Basis for Processing |
|---|---|---|
| To register you as a new user | Identity, Contact, Profile Data | Necessary for our legitimate interests (to keep our records updated) |
| To manage our relationship with you | Identity, Contact, Profile, Marketing and Communications | Performance of a contract with you; Necessary for our legitimate interests (to keep our records updated) |
| To send you promotional information and newsletters | Identity, Contact, Profile, Usage, Marketing and Communications | Consent (if we contact you for direct marketing purposes) |
| To administer and protect our business and the Site | Technical | Necessary for our legitimate interests (for business administration, IT services, network security) |
| To deliver relevant website content and advertisements to you | Identity, Contact, Profile, Usage, Marketing and Communications, Technical | Necessary for our legitimate interests (to provide relevant content and offers) |
| To use data analytics to improve our website, products, marketing, customer relationships, and experiences | Technical, Usage | Necessary for our legitimate interests (to define types of users and improve our Site) |
| To make suggestions and recommendations about products that may interest you | Identity, Contact, Technical, Usage, Profile, Marketing and Communications | Consent; Performance of a contract with you |
| To allow participation in Free Events (games, tournaments, contests) and notify you of results | Identity, Contact, Profile, Marketing and Communications | Performance of a contract with you; Necessary for our legitimate interests (to keep our records updated) |
Please note that you can withdraw your consent at any time through your account settings, by following the unsubscribe link in newsletters, or by contacting us.
4. Who we share your personal data with?
We do not trade, share, transfer, or disclose your personal information except as provided in this Privacy Policy or as required by law.
We require all third parties to respect the security of your personal data and treat it in accordance with the law. We only allow third-party service providers to process your data for specified purposes in accordance with our instructions.
We may provide your personal data to affiliates or related companies for legitimate business purposes. We may also share data with partners providing services, solutions, or promotions we feel will be of value to our customers.
In the event of a merger, reorganisation, or sale of the Site, we may transfer personal and non-personal information to relevant third parties. In such cases, we will inform users before their personal information becomes subject to a different privacy policy.
We may transfer your data to service providers or partners outside the European Economic Area (EEA). In such cases, we ensure that the transfer meets legal safeguards to protect your personal data.
5. General Account Registration Policy
You can register a free account with CasinosClub. However, it is not obligatory to do so in order to use the Site and participate in promotions unless stated otherwise.
Account registration is not available to individuals under the age of 18 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If we discover that we have accidentally collected personal data from a child, we will remove it as soon as possible.
6. Your Rights
Under data protection laws, you have rights regarding your personal data, including the right to:
- Request access to your personal data.
- Request correction of any inaccurate or incomplete data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing in certain circumstances.
- Request data portability.
- Withdraw consent at any time.
We strive to respond to requests within one month, though it may take longer for complex requests.
7. How long we keep your personal data
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. If you close your account, we will delete all information, except where retention is required by law. We may anonymize your data for research or statistical purposes, in which case we may use it indefinitely.
8. Security of Your Data
We take the necessary security measures to protect your personal data from loss, misuse, and alteration. Your personal information is stored securely and is only accessible to authorized personnel.
9. Changes to Our Privacy Policy
Any changes to this Privacy Policy will be posted on this page and, where appropriate, notified to you by email. Please check this page frequently for updates. If you do not agree with any changes, we recommend contacting customer support or closing your account.
10. Responsibility for Third-Party Sites
Once you leave the CasinosClub website or are redirected to a third-party site (for example, by clicking on advertisements), the terms, privacy policies, and data processing practices of those third-party sites apply, not our Privacy Policy.
11. Supervisory Authority
You have the right to lodge a complaint with the responsible supervisory authority regarding our processing of your personal data. We encourage you to resolve any issues with us first, but you are free to contact your supervisory authority at any time.