HeySpin Casino Review

HeySpin Casino

7.6/10

🎁 Welcome Bonus 🎁
100% up to £/€50 + 100 Spins

Availalbe for new customers only T&C Apply

VPN Not Allowed

  • Licensed: UKGC + MGA
  • Top providers: Evolution, NetEnt, Play’n GO, Pragmatic
  • Responsible gambling tools: limits, reality checks, time-outs, self-exclusion (GamStop in GB)
  • Mainstream payments: PayPal, Trustly, Skrill/Neteller

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We may earn a commission if you sign up or deposit through our affiliate links, at no extra cost to you. Our recommendations are based on research and experience. Play responsibly!

General Information

Monitor with mobile phone and note Website URL

www.heyspin.com

Calendar icon Year Established

2017

Three employees next to each other Company

AG Communications Ltd Aspire Global International Ltd

World languages icon Website Languages

United Kingdom Flag Brazil Flag

Live chat icon Customer Support

Email: [email protected]
Live chat: 08:00–00:00 (UK players)

Currency icon Currency Support

EUR, GBP, USD, BRL, NOK,

Exclamation mark sign Restricted Countries

Document with stamp Licences

  • UK Gambling Commission (UKGC)
  • Malta Gaming Authority (MGA)

Green checkmark icon What we like

  • Green checkmark Licensed: UKGC + MGA
  • Green checkmark Top providers: Evolution, NetEnt, Play’n GO, Pragmatic
  • Green checkmark Responsible gambling tools: limits, reality checks, time-outs, self-exclusion (GamStop in GB)
  • Green checkmark Mainstream payments: PayPal, Trustly, Skrill/Neteller
  • Green checkmark Mobile-first UX + clear cashier info
  • Green checkmark Fastest payouts: e-wallets post-KYC

Red x icon What we don't like

  • Red x icon Strict bonuses: ~35×, FS caps/expiry
  • Red x icon Support not 24/7 in many regions
  • Red x icon Cards/bank slower: ~2–6 business days
  • Red x icon Monthly cap outside UK: ~€7,000
  • Red x icon KYC/doc upload friction reported by users
  • Red x icon Catalog varies by licence/country — some providers/games unavailable
  • Red x icon Limited ongoing promos/VIP, especially in the UK
  • Red x icon No cryptocurrency banking

Editor’s Summary & Rating Transparency

HeySpin is a regulation-first UK/EU real money casino and sportsbook on the Aspire Global / AG Communications tech stack. It’s licensed by the UK Gambling Commission (AG Communications Ltd, licence account 39483) for Great Britain and by the Malta Gaming Authority (Aspire Global International Ltd, MGA/CRP/148/2007) for the rest of the world. These are two of the strictest gambling regulators, which means KYC, affordability checks and safer gambling tools are taken seriously.

From a player point of view, HeySpin aims to feel “safe first, flashy second.” You get mainstream UK/EU payment methods like PayPal, Trustly, Skrill, Neteller, and normal debit cards; withdrawals to e-wallets can clear quite fast once your ID is verified. Card and bank withdrawals are slower (2–6 business days is normal).

The welcome offer tends to sit around 100% up to £/€50 + 100 spins, but it’s not a no-strings deal. Typical terms include 35× wagering, per-spin max bet rules, free spin win caps, and short expiry on the free spin batches.

Game-wise, you’re getting a mainstream casino lobby (NetEnt, Pragmatic Play, Play’n GO, Red Tiger, Blueprint, BTG, Evolution live casino, etc.), daily live chat support (not always 24/7), and a sportsbook add-on in some regions. It’s a “steady, regulated everyday casino,” not an insane high-roller bonus circus.

18+ only. Please gamble responsibly. GamStop (GB) and other self-exclusion tools are supported.

Overall Ratings

Below is our score for HeySpin. We rate trust & safety, payout speed, and overall playing experience (games, bonus value, support, mobile). These scores are our editorial opinion based on testing HeySpin like a UK player.

Metric Score Justification
Our Score (1–10) 7.6/10  Dual licensing (UKGC + MGA), familiar payment methods, transparent withdrawal timelines. Marked down for modest welcome bonus (35× wagering, free spin caps/expiry) and support hours that aren’t always 24/7.
Trust & Fairness Score (1–5) 4.6/5  Operated by AG Communications Ltd in Great Britain under UKGC oversight and Aspire Global International Ltd under MGA; responsible gambling tools (deposit limits, time-outs, self-exclusion, GamStop in GB); dispute escalation routes through UKGC/MGA.
Payout Speed Score (1–5) 4.3/5  E-wallet withdrawals (PayPal / Skrill / Neteller / MuchBetter) can clear same day to ~48h after KYC; cards and bank/wire typically need 2–6 working days. The cashier is pretty upfront about this, which we like.

Key Pros & Cons

Pros

  • Strong licensing: UKGC (AG Communications) + MGA coverage.

  • Familiar payments: Visa/Mastercard, PayPal, Skrill, Neteller, Trustly, bank transfer.

  • Transparent withdrawals: clear timelines; e-wallets usually quickest after KYC.

  • Solid game mix: big-name slots + Evolution-style live casino.

  • Mobile-friendly UX: clean lobby, quick search/filters.

  • Responsible gambling tools: limits, reality checks, cool-offs, self-exclusion (GamStop for GB).

Cons

  • Modest welcome offer with strict terms: typical 35× wagering requirement, FS win caps, short FS expiry, max-bet rules.

  • Support hours vary by region; not consistently 24/7.

  • Slower for cards/bank: ~2–6 business days vs. faster e-wallets.

  • Catalog varies by licence/country; some providers/games unavailable in certain markets.

  • Limited ongoing promos/VIP (especially in the UK due to regulations).

  • No cryptocurrency banking.

HeySpin Casino Quick Facts

Feature Detail
Year Established 2017 (brand refresh on Aspire Global stack)
Owner / Operator Platform: Aspire Global • GB operator: AG Communications Ltd • ROW: Aspire Global International Ltd
Licences
  • Great Britain: AG Communications Ltd (UKGC licence account 39483).
  • Rest of World: Aspire Global International Ltd (MGA/CRP/148/2007).

Domain heyspin.com
Casino welcome Common offer: 100% up to £/€ + 100 spins (exact terms vary by region/campaign; 35× wagering typical)
Min deposit £/€10 (method-dependent)
Payments Visa, Mastercard, PayPal, Skrill, Neteller, Trustly/Instant Banking, bank transfer, paysafecard, MuchBetter (availability varies by country)
Typical payouts E-wallets: same day–48h post-approval • Trustly/Instant Banking: up to 4 working days • Cards/Bank: ~2–6 working days
Support Email [email protected] ; Live chat: usually 08:00–00:00 UK time; some markets advertise 24/7
GB scope   Only for players physically located in Great Britain (England, Scotland, Wales) and 18+

Licensing, Safety & Trust

License & Entity

In Great Britain, HeySpin is operated by AG Communications Ltd, licensed by the UK Gambling Commission under account 39483 (remote casino). For non-GB players, HeySpin runs under Aspire Global International Ltd, which holds MGA licence MGA/CRP/148/2007. These regulators enforce player fund segregation, KYC/AML, fair game auditing, and responsible gambling messaging. You can verify both licences on the UK Gambling Commission register and the Malta Gaming Authority’s public register.

KYC & Compliance

HeySpin asks for age, identity, address, and payment ownership details — often before your first withdrawal — and in the UK may also request affordability / source-of-funds evidence. If you try to cash out larger sums or trigger “risk flags,” payouts pause until documents are cleared. This is normal under UKGC rules.

Security

The site uses SSL/TLS encryption, PCI-DSS compliant payment processors, and GDPR-style data handling.

Fairness

Games come from regulated studios like NetEnt, Pragmatic Play, Play’n GO, Red Tiger, Blueprint, Big Time Gaming, and Evolution. These providers’ RNGs and live dealer streams are licensed and tested, and HeySpin publishes wagering rules (35× etc.), free spin expiry windows, and max bet limits in plain terms. In disputes, UK players can escalate to an ADR under UKGC rules; non-UK players can escalate via the MGA route.

Banking & Payouts

In our view, banking is one of HeySpin’s biggest strengths for everyday UK/EU players. You get PayPal, Trustly, Skrill, Neteller, MuchBetter, and normal debit cards instead of sketchy processors, and the cashier tells you up front how long withdrawals usually take.

Deposit & Withdrawal Methods

Visa/Mastercard debit, PayPal, Skrill, Neteller, MuchBetter, Trustly / Instant Banking, bank transfer, AstroPay, and paysafecard (deposit-only). If a method can’t receive withdrawals (for example Mastercard or paysafecard in some regions), HeySpin will usually pay you out via bank transfer or an eligible e-wallet instead. Availability varies by country/licence.

Fees

HeySpin doesn’t generally advertise its own cashier fee. Some regions / payment providers might add a processing charge, but if there’s a fee it’s shown in the cashier before you confirm.

Payout Speed & Internal Processing

  • Deposits: Instant.

  • Withdrawals (after approval/KYC):

    • E-wallets (PayPal, Skrill, Neteller, MuchBetter): usually same day to ~48h

    • Trustly / Instant Banking: up to ~4 working days

    • Debit cards / bank: ~2–6 working days
      These timings are pretty standard for Aspire/AG brands.

Limits

  • Minimum deposit: often £/€10–£/€20 (depends on method & promo)

  • Minimum withdrawal: often £/€10

  • Monthly cashout limit: commonly around €7,000/month outside the UK; the UK version usually doesn’t advertise a strict monthly cap, but very large cashouts may still trigger manual review.

Always check the cashier in your account because methods, fees, and limits depend on licence (UKGC vs MGA), currency, and country.

Bonuses & Promotions

United Kingdom (UKGC) Players

A typical UK welcome offer is 100% up to £50 + 100 spins (often on Starburst, dropped in batches like 20 spins per day for 5 days).

  • Min deposit: ~£20

  • Wagering: 35× bonus

  • Free spin winnings: 35×

  • Free spins expiry: usually 24h per batch

  • Max bet while wagering: usually £4 per spin / £0.50 per line or ~15% of the bonus amount (stricter if you deposit with Skrill/Neteller)

  • Bonus expiry: often ~14 days to clear (policy fallback 21 days)
    This is not a “no-strings” bonus — you must complete wagering before withdrawing.

MGA markets (EU/ROW) Players

Outside Great Britain, the same headline is common: 100% up to €50 + 100 Free Spins.

  • Min deposit: usually €10–€20 depending on the campaign

  • Wagering: ~35× bonus

  • Free spin winnings: often 50×

  • Max bet: ~€4 per spin / €0.50 per line or ~15% of bonus; Skrill/Neteller can enforce stricter limits

  • Free spins expiry: 24h windows

  • Bonus expiry: usually 21 days
    Again, read the live Bonus Terms for your country, because MGA vs UKGC wording can differ.

Ongoing Offers

  • Expect rotating promos like Drops & Wins-style slot tournaments, leaderboard races, reload/free spin bundles, and sometimes a small sports free bet in eligible regions. The UK version has fewer flashy ongoing promos, partly because UKGC rules limit aggressive bonus marketing and VIP schemes.

Games, Sports & Providers

You’re not going to run out of stuff to play. We counted well over 1,600 games, including slots, Slingo-style picks, jackpots, crash / instant-win titles, and 100+ live dealer tables (blackjack, roulette, baccarat, game shows). Slots come from big-name suppliers like Pragmatic Play, Play’n GO, NetEnt, Red Tiger, Blueprint, Big Time Gaming and Evolution for live casino.

HeySpin also bolts on a sportsbook in eligible regions, covering football, tennis, basketball and more, with extras like cash-out and bet builders. Sports availability depends on your licence and country (it may not appear in all markets).

UX, Support & Accessibility

  • UX / mobile: The site is mobile-first. The lobby and cashier are simple, the search/filter works, and games load quickly in browser on iOS/Android. There’s no dedicated native iOS or Android app — it’s all instant play.

  • Support: Live chat generally runs 08:00–00:00 UK time; some regions advertise 24/7, but that’s not guaranteed. Outside those hours you’re pushed to email ([email protected]) or the contact form.

  • Languages: English and Portuguese (BR) are offered on-site, reflecting GB + Brazil-style targeting.

  • Accessibility: Text scaling, keyboard navigation highlights, and large tap targets in the cashier make it decent on mobile. Some demo modes may require login in the UK due to regulation.

Risks, Restrictions & Responsible Play

    • Location rules: HeySpin’s UKGC version is only for players physically in Great Britain (England, Scotland, Wales) and 18+. The MGA version is offered in many non-UK markets but is blocked in places like the US, Spain, Sweden, and others — always check local eligibility.

    • No VPNs: Using VPNs/proxies or spoofing your location can get your account locked and withdrawals refused, because the operator must prove you’re actually allowed to gamble in that jurisdiction.

    • Verification & affordability: You’ll have to pass KYC — ID, address, payment ownership — and in the UK you may also be asked for affordability / source-of-funds checks, especially for higher withdrawals. Until that’s cleared, cashouts pause.

    • Withdrawal caps: Non-UK players can face a monthly withdrawal ceiling of roughly €7,000; UK players usually don’t see that explicit cap, but bigger wins can still trigger manual review and slow down payment.

    • Safer gambling tools: We like that HeySpin gives you self-service controls: daily/weekly/monthly deposit limits, loss limits, time-outs, reality checks, and self-exclusion. GB players can also lock themselves out of all licensed casinos via GAMSTOP.

    18+ · BeGambleAware.org. Stop if it stops being fun.

Final Verdict

Our take: if you’re in Great Britain and you want a licensed casino that pays out through PayPal / Trustly / Skrill instead of crypto wallets, has a huge mainstream slot + live dealer library, and doesn’t hide its withdrawal rules, HeySpin is genuinely worth a look.

It’s not perfect. The welcome bonus is smaller than some rivals and it comes with 35× wagering, strict max bets, free spin expiry, and win caps. Support isn’t true 24/7 everywhere. Cards/bank can still take days to land. And if you try to pull out a bigger win, expect KYC/affordability checks before the money moves.

But the core offer - a UKGC/MGA-licensed casino under a known group (Aspire / AG Communications), 1,600+ games including Evolution live casino, daily live chat, and fast e-wallet withdrawals once you’re verified - is exactly what a lot of UK and EU players actually want in 2025: grown-up, not shady.

How we test and verify

  • License check: we verify the license number and operator name on the regulator’s site.
  • Banking tests: we timestamp deposits and withdrawals and record network times and fees.
  • KYC and VPN: we review T&Cs and note when verification is required; we do not recommend VPN use.
  • Bonuses: we read Bonus T&Cs and calculate effective rollover and game contribution.
  • Security and fairness: we check HTTPS, 2FA options, provider list, and any published audits.
  • Support: we test live chat and email and log response times.
  • Updates: we re-check when terms change or at regular intervals.

Full process: see our Review Methodology.

CasinosClub Trust Report: HeySpin Casino

Last Verified: October 23, 2025

1. License Verification:

2. Payout Speed Test:

  • Test Date: October 16, 2025
  • Method: Skrill - Withdrawal
  • Time to Wallet: KYC ~48h + Skrill 1 business day

3. Customer Support Test:

  • Test Date: October 23, 2025
  • Response Time: ~3 minutes
  • Agent Quality: 7/10

heyspin casino Rating 7.6/10

Bonuses

5.9/10

Withdrawal Speed

8.2/10

Website Design

8.5/10

Payments

8/10

Support Service

7.3/10

Players Reviews

0/10

Withdrawal Limits

PER DAY

N/A

PER WEEK

N/A

PER MONTH

€7,000 (non-UK)

Games
Slot Machine

SLOTS

Roulette Wheel

ROULETTE

Blackjack cards

BLACKJACK

Sport Betting

BETTING

E-sports

ESPORT BETTING

Live Games

LIVE GAMES

Jackpot Games

JACKPOT GAMES

Bingo

BINGO

Baccarat

BACCARAT

Poker

POKER

Craps And Dice

CRAPS AND DICE

Keno

KENO

Scratch Cards

SCRATCH CARDS

Crash Games

CRASH GAMES

Game Shows

GAME SHOWS

Virtual Games

VIRTUAL GAMES

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Present icon heyspin casino Promotions

New players typically get 100% up to £/€50 + 100 spins, with rotating promos (e.g., Drops & Wins) and a separate sports free-bet in eligible regions—always check the live promo page.

Welcome Bonus

100% up to £50 + 100 Spins

100% up to £50 + 100 Spins

Type: Casino Bonus
Min Deposit: £20
Wager: x35
Max Cash out:

Offer valid: 14 days.

More Information

Welcome Bonus

100% up to €50 + 100 Spins

100% up to €50 + 100 Spins

Type: Casino Bonus
Min Deposit: €20
Wager: x35
Max Cash out:

More Information

9
Game Providers

Mainstream lobby from NetEnt, Play’n GO, Pragmatic Play, and Evolution (live dealer & game shows), plus Red Tiger, Blueprint, Big Time Gaming—catalog varies by licence/region.

Slot machine with three 7 Casino Providers
Roulette wheel Live Casino Providers

Poker chip and golden coin Payment Options

Supports Visa/Mastercard, PayPal, Skrill, Neteller, Trustly, bank transfer, AstroPay; withdrawals run instant–6 days depending on method and KYC status.

Deposit

Withdrawal

Frequently Asked Questions

Yes. HeySpin operates on the Aspire/AG Communications stack with licences from the UKGC (Great Britain) and the Malta Gaming Authority.

E-wallets (PayPal, Skrill, Neteller, MuchBetter) are typically same day to 48 hours after approval; cards/bank take about 2–6 business days; Trustly/Instant Banking up to ~4 working days. KYC or additional checks can add time before release.

Commonly 100% up to £/€50 + 100 free spins (terms vary by region). Typical wagering is 35× bonus; free spins often expire within 24 hours of credit and may have win caps and max-bet rules.

Visa, Mastercard, PayPal, Skrill, Neteller, Trustly/Instant Banking, bank transfer, paysafecard (deposit only), and others depending on your country.

In some eligible regions, a sportsbook is available with pre-match and live markets; availability depends on licence and location.

Live chat typically runs daily around 08:00–00:00 UK time, and hours can vary by region. Outside these hours, use the in-account contact form or email.

Deposit/loss limits, reality checks, time-outs, and self-exclusion. GB players can also register with GAMSTOP.

Last updated: 04 November 2025

Author's Picture

Damjan Daskalovski

Affiliate Manager & Content Editor

With 3 years of hands-on experience in the iGaming industry, I bring a unique perspective to our team. As Content Editor, my primary goal is ensuring all our guides are clear, honest, and genuinely helpful for you, the player. My role as an Affiliate Manager means I also manage our relationships with casino partners, allowing me to ensure we only work with reputable operators who meet our high standards for safety and fairness. My job is to bridge the gap between great content and trustworthy partnerships.

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